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No. Yazzil uses the official Meta API OAuth flow. You will log in securely via Facebook/Instagram and grant permissions to our app. We never see or store your password.

Absolutely not. We are an official Meta Business Partner. Everything we do utilizes the official Meta Graph APIs natively. Old 'scraping' or 'grey-hat' bots used to get accounts banned, but Yazzil operates 100% within Meta's sanctioned terms of service.

Your automations will simply pause, and the platform will revert to your native Instagram inbox so you don't lose the messages. We will notify you via email when you hit 80% and 100% of your usage limit, giving you ample time to upgrade your tier.

You train it! You can upload PDFs (like return policies, catalogs, or sizing charts), input your website URL, or provide raw text. Our LLM parses this context and restricts its answers strictly to the data you provide, ensuring it never hallucinates pricing.

Yes. All of our standard tiers are month-to-month contracts. You can cancel directly from your billing dashboard with one click. Your service will remain active until the end of that billing cycle.

Yes. You can build logic nodes that pause the bot and ping a specific member of your team via email or Slack if a customer stringently asks for a human, or if the AI determines the inquiry is too complex.